Utility Solutions

We have partnered up with Hallmark Utility Management Solutions who are the UK’s leading utilities management partner for the lettings industry. Hallmark is an established, well respected company who work in association with SSE.

Together with Hallmark and SSE, we have introduced a scheme giving you the opportunity to save money on your energy bills. Hallmark provides solutions to the problems suffered within the lettings industry as a result of de-regulation.

Whether you are a landlord or tenant let us help you manage your energy requirements:

  • Great Savings – SSE are determined to always bring you great value for money
  • Exceptional Customer Service – SSE voted ‘Best British Supplier’ in the recent uSwitch Customer Satisfaction Report
  • Efficient Tenant Change-Over – we understand the difficulties you face when moving in or out of your home so we have developed processes to keep the tenant change-over as smooth as possible as part of the check-in
  • Landlord Commitment – landlord’s void bill to the value of £10 is paid.
  • Support and Advice – from SSE Careline facility offering free support for customers who are elderly, disabled or chronically sick
  • Environmentally friendly products and services – SSE provide access to an Energy line for free energy efficiency advice
  • UK based call centres – all SSE offices are in the UK, with friendly staff there to help you Simple billing- SSE bills are clear and easy to understand so you will know where you are.

Hallmark has provided us with a high level of interactive ongoing support and training, which has enabled John Shepherd Lettings to add value to our comprehensive services to tenants and landlords.

For more information, please contact us.